At Fitaholic, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you use our website, coaching services, fitness programs, nutrition plans, and related services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our website or services:
Personal Information
You may voluntarily provide:
- Full name
- Email address
- Phone number
- Age and gender
- Fitness goals
- Weight, height, and body measurements
- Lifestyle and dietary information
- Payment details (processed securely via third-party gateways)
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Website activity and usage data
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Provide personalized fitness coaching
- Create workout and nutrition plans
- Improve website performance and user experience
- Process payments and service requests
- Communicate updates, support, and coaching instructions
- Send newsletters, offers, or fitness-related content
- Maintain safety and prevent fraudulent activity
We only collect information necessary to deliver and improve our services.
3. Health & Fitness Information
Some services may require you to share fitness, body composition, lifestyle, or nutrition-related information.
This information is used solely for:
- Program customization
- Progress tracking
- Coaching support
- Client communication
Fitaholic does not sell or publicly share your personal health-related information.
4. Payment Security
We do not directly store your debit/credit card information.
Payments are securely processed through trusted third-party payment providers. These providers maintain their own privacy and security policies.
Fitaholic is not responsible for third-party payment gateway practices.
5. Cookies & Tracking Technologies
Our website may use cookies and analytics tools to:
- Improve functionality
- Remember user preferences
- Analyze traffic and performance
- Enhance website experience
You may disable cookies through your browser settings, although some website features may not function properly.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information only when necessary with:
- Payment processors
- Website hosting providers
- Email or communication platforms
- Legal authorities if required by law
All third-party services are expected to maintain appropriate data protection practices.
7. Data Protection
We implement reasonable security measures to protect your information from:
- Unauthorized access
- Data misuse
- Alteration
- Disclosure
- Loss or destruction
However, no online platform can guarantee 100% security, and users share information at their own risk.
8. Client Transformation Photos & Testimonials
Before using any:
- Progress photos
- Testimonials
- Reviews
- Transformation results
we will seek your permission whenever reasonably possible.
Users may request removal of their testimonials or images by contacting us.
9. Third-Party Links
Our website may contain links to external websites, tools, apps, or social media platforms.
Fitaholic is not responsible for:
- Third-party privacy practices
- External content
- Security policies of outside websites
Users should review the privacy policies of those platforms separately.
10. Email & Marketing Communication
By using our services or filling out forms on the website, you may receive:
- Coaching updates
- Fitness tips
- Promotional offers
- Service announcements
You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us directly.
11. Children’s Privacy
Fitaholic services are not intended for children under the age of 18 without parental or guardian consent.
We do not knowingly collect personal information from minors without appropriate permission.
12. Your Rights
You may request to:
- Access your stored information
- Correct inaccurate data
- Delete your personal information
- Withdraw consent for communication
Requests can be made through our contact information below.
13. Data Retention
We retain personal information only as long as necessary for:
- Coaching services
- Legal obligations
- Business operations
- Client support
Once no longer required, information may be securely deleted or anonymized.
14. Changes to This Privacy Policy
Fitaholic reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.
Continued use of the website after changes means you accept the revised policy.
Your Privacy Matters
Fitaholic is committed to protecting your personal information while helping you achieve better fitness, health, confidence, and long-term transformation through professional coaching and guidance.